Frequently Asked Questions

Strahman Group designs and manufactures a wide range of washdown equipment, industrial process valves, and automated valve systems. Their product lines include high-performance washdown stations, spray nozzles, piston valves, sampling valves, ram and drain valves, fire-safe thermal shut-off valves, automated ball and butterfly valves, and more. These solutions are used in process industries and sanitary applications.

Strahman Group’s world headquarters is located in Bethlehem, Pennsylvania, USA.

Strahman Group serves diverse industries, including food and beverage production, pharmaceutical and biotechnology manufacturing, oil and gas, chemical and petrochemical processing, pulp and paper/textiles, general manufacturing, and institutional facilities such as hospitals, universities, and wastewater treatment plants.

You can contact Strahman Group by:

• Calling toll-free in the U.S. at 877-787-2462 or call the main line at 484-893-5080
• Submitting a request via the “Contact Us” or “Request a Quote” form.

Yes. Strahman Group provides custom-engineered valve solutions, including engineered-to-order (ETO) configurations, special alloys, extended piston designs, unique actuation packages, and other modifications tailored to meet specific process requirements. Custom configurations are available across both valve and washdown product lines.

Yes. You can request a quote online using the “Request A Quote” page on our website. Many product pages also include direct quote request options.

Strahman Group products are manufactured and/or assembled at the company’s Bethlehem, Pennsylvania facility, which houses CNC machining, welding, assembly, and quality control operations.

Product cut sheets, data sheets, and/or instructional manuals are available on the product pages. They’re also stored under our resource library.

There are some instances when you may require an on-site Strahman technical expert to lend support or instruction to your team. If that is the case, you should contact us here, tell us about your challenge, and we'll have our team respond to your inquiry.

The Strahman Terms and Conditions of Sale and Returns policy are available our website via the Terms & Conditions of Sale and Return Policy pages.

You have several options. (1) You can locate a local Strahman representative through the Find A Rep in the main navigation menu, (2) You can click the "BUY NOW" button in the upper navigation to go to our e-commerce site, or (3) You can contact us directly via phone or [email protected].

Yes. We have partnerships with various distributors that can offer customers localized support. You can find them using our “Find a Rep” tool.

For standard washdown equipment, we will ship the order within one business day. For process valves and valve automated assemblies, we generally ship within one week of receiving the order. It is best to contact us for the most up-to-date delivery schedules at the time of your order. Using our chat feature will connect you to a live person instantly who can answer questions about lead times for specific products.

Yes. We ship internationally to most countries that are not on the USA restriction list.

You must notify our customer service department of errors or damage as soon as possible, and no later than 10 days after receipt. View our return policy.